Terms of Services

Here “we” refer to ELOGICSOFT and “You” refer to the Client/Employer.

Overview of general, project delivery, work & payment terms

  1. We will send Project quotation after getting project specification, based on approval of the project from the Client’s end we will seek a formal work order from the Client.
  2. Our quoted price generally includes the cost for Web Design & Development unless specifically mentioned.
  3. The Project which we are dealing will be delivered as agreed upon the agreement doc. Further enhancement that leads to extra work will be considered as additional work and hence timeline will be changed accordingly. Additional cost will be charged for additional works such as developing extra modules, plugins/features & functions or any other add-on services.

Project Work/Delivery Terms:

  1. Project Deadline: We are dedicated enough to meet the deadline. To meet that we expect our Clients to timely response to our emails/work updates/work queries etc. For delayed response like feedback / comments etc the Contractor will NO way responsible. Thus meeting deadline will also be effected.
  2. During project execution if additional time is needed to build a module will be communicated to Client. In development related work it is very natural while dealing with Complex Modules/Bug fixing etc.
  3. 3rd party communications which are not related to development work has to be handled by the Client.
  4. All sort of communication will be preferred through email/chat in a documented format. Local clients can call for discussion.
  5. We expect a 30-50% upfront payment (depends on Project Budget) before the Project Start up. Rest on successfully completion. The contractor will upload all files/Databases in Client’s Live server upon full payment receipt.
  6. If the Client doesn’t have domain and hosting registered, we will arrange and give best suggestions for the same. Client will pay for Domain & Web Hosting (it is a Prepaid Service i.e once you pay us we will give it a go ahead with the process). Client will choose the domain name of his choice. Once a domain is purchased it can’t be reversed/altered/domain registration price will not be refunded. However s/he can purchase another new domain at an additional cost.

Payment Terms:

  1. For payment: Because we are dedicated & committed to deliver on time so Client(Employer) also needs to pay in full within 10 (ten) working days after the Invoice (final bill – soft copy in PDF format) is raised/submitted through email wherever necessary or applicable.
  2. Developer will take responsibility to deliver on time. It is Client’s responsibility to make the payment on time. Developer will not take any responsibility / liability whatsoever for non payment of services.
  3. Code/database copyright will be handed over to client only after full payment received. Before that code copyright is retained with the Contractor.
  4. Domestic Clients: We only receive payments through Online Channels such as NEFT/IMPS, Bank Transfer, Electronic payment through Instamojo gateway (for domestic clients). You also can send payment by A/c Payee cheque mode either by deposited in any of the Bank/Branch we are tied with (Our Bank : Axis Bank & Indian Bank) Or can deliver to our office address by Post.
  5. Foreign/Overseas Clients: They can send payments through Paypal.com, Direct deposit to Bank through Western Union Money Transfer, Wise.com (formerly Transferwise.com). For Direct Bank/Wire Transfer – Client has to pay additional 50 unit (in respective currency).

Other Information:

  1. Online (remote) Technical support is Free for 90 days. Thereafter a reasonable amount will be charged based on the work & man hour involved. On-site support is chargeable as per man hour basis. 
  2. We are very much caring about our Customer’s data. We never share your contact info, Server info to anybody not related to the project. However we can show the work/URL as reference of our past work in our Portfolio.
  3. Contractor will not responsible for Work hindrance due to Natural disasters like earth quake, flood, Plague,  famine, pestilence, epidemic, fire, storm,power supply disruption, Govt imposition or any cause whatsoever beyond the reasonable control.

This TOS document is updated on today (the Current date-time at viewers’ timezone) and is currently effected. Any legal matters if arises will be settled in Kolkata, West Bengal jurisdiction only. Elogicsoft.com has full rights to change/re-write/edit the TOS anytime without any prior notice whatsoever.